GDPR and Privacy

Our Data Protection Policy is currently being updated.

Introduction

This Privacy Notice sets out Newtown Food Festival Community Interest Company’s commitment to your privacy, and explains the ways in which we collect, store and use your personal and non-personal information when you visit our website. You may also be asked to provide additional information to receive particular services via the Newtown Food Festival website. Whenever you provide additional information we will treat it in accordance with this Privacy Notice. This notice is provided to you by Newtown Food Festival Community Interest Company which is the data controller for your data.

Working and sharing data with others

We may need to share your personal data we hold with other organisations so they can carry out their responsibilities. If we and the other data controllers listed below are processing your data jointly then we are joint data controllers.

Data being processed

We rely on consent, contractual obligations and legitimate interest categories for processing your personal data. We process the following information:

  • Names and titles
  • Contact details such as telephone numbers, addresses, email addresses
  • Personal information such as age, gender, nationality
  • Financial identifiers, bank account numbers, payment card numbers, payment or transaction identifiers, policy numbers and other information relating to payments
  • Personal signatures

Collecting Information

We do not collect personal information about you when you visit the Newtown Food Festival website, unless you have chosen to provide such information by registering for an online service via the website or through one of our affiliate links (such as signing up for email updates). If you choose not to provide us with your personal information you may not be able to access some of the services offered by Newtown Food Festival such as email updates or take part in promotions.

Non-personal information

We collect some information made available by your browser every time you visit the Newtown Food Festival website. This information includes your Internet Protocol (IP) address (a unique number that is assigned to every computer connected to the Internet), browser type, the date and time of your visit to the site, and the web pages opened. We use this information to provide logs of the use of the site, to perform statistical analyses of user behaviour (for example, to measure relative interest in the various features and content of the site), and to help us develop and improve the services we provide. This information does not include personal information about you.

Storing and using personal information obtained via our website

We collect your personal information you have provided to the site in the following ways:

  • Your email address and subscription preferences when you sign up for Newtown Food Festival email alerts, and how you use our emails (for example whether you open them and which links you click on)
  • Questions, queries, comments and feedback you leave via a submission form on our website which also includes your email address and name.

We may use your personal data to provide you with information on upcoming events, ticket information, features and other offerings that may be of interest to you. We will not sell or pass on your personal information to other services or third parties except where this is essential in order to provide the service or you have given us your permission to do so. We will always make it clear to you if we propose to share your personal information with others and seek your agreement to do so.

Sharing personal data

We do not sell nor otherwise disclose personal data to third parties except those listed. In addition, we may disclose your personal data if:

  • We are required to do so by the law of England and Wales or legal process,
  • It is at the request of law enforcement authorities,
  • We believe that disclosure is necessary to prevent physical harm or financial loss in connection with any investigation of suspected or actual illegal activity.

Security

We take reasonable steps to protect against unauthorised access to, alteration, disclosure, or deletion of personal information. Our servers are protected by firewalls and have an active monitoring system that provides an alert of deliberate attempts to disrupt or hack into the service.

Access to personal information held on the Newtown Food Festival website are restricted to Newtown Food Festival directors or volunteers who need to know that information in order to deliver or improve Newtown Food Festival services.

Social Media

Engagement, communication and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and engage upon them with due care and caution regarding their own privacy and personal details. Newtown Food Festival will never ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. The Newtown Food Festival website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to do so.

How long do we keep your data?

We keep personal data for as long as is necessary in carrying out our functions. Other data controllers to which data is stored may have different retention timescales.

Your rights

You have the right to under GDPR:

  • Have access to the data that we are processing about you,
  • Require us to rectify any inaccuracies in that data,
  • The right (in some circumstances) to object to processing on grounds relating to your particular situation,
  • The right to restrict processing (in certain circumstances),
  • Lodge a complaint with the Information Commissioner.

For further information about the information we hold and its use, or if you wish to exercise your rights under the GDPR, please see contact details below:

Data Protection Officer, Newtown Food Festival CIC, 16 Severn Street, Newtown, Powys, Wales, SY16 2AQ

Email: dpo@newtownfoodfestival.co.uk

To contact the Information Commissioner’s Office, please see details below:

ICO, Wycliffe House Water Lane Wilmslow, Cheshire SK9 5AF

Telephone – Helpline: 029 2067 8400 (Wales helpline) or 0303 123 1113 (UK helpline)

Website: www.ico.org.uk